National Service Center

Updated:Jan 11,2012

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American Heart Association
National Service Center

Connecting with Customers

Heart Shaped Phone CordIf you love helping others and knowing you’ve made a difference in someone’s life, the American Heart Association’s National Service Center (NSC) provides lifesaving information to people throughout the United States in 25 languages seven days per week, 24 hours per day.

To support the Association’s mission, building healthier lives free of cardiovascular diseases and stroke, our National Service Center seeks to be a connection to life-saving information for all people.

We have openings through-out the year for Customer Care Specialists who are dedicated to providing outstanding customer service through answering consumer questions, resolving consumer problems, assisting with product-related tasks/activities, taking donations and entering customer information into a database.  If you have excellent communication skills and a track record in providing customer service, we may have an opportunity for you.

Areas of Expertise:

  • Call Forwarding
  • Dedicated Customer Support Teams
  • Donor Renewal
  • E-mail Box Management
  • Local Call Routing
  • Outbound Customer Cultivation
  • Outbound Lead Generation
  • Special Events Registration
  • Specialized Data Entry
NSC Location:  Richardson, TX
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